Refund policy

We have a 10-days return policy, which means you have 10 days after receiving your item to request
a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or
unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at (fgjjklkl@gmail.com)
. Please note that a returns adress will be provided to you once you've been approved: 

If your return is accepted, you will need to pay shipping return fee as well as instructions on how and where to send
your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at (METE EMAIL OU ITLIZE POU BIZNIS LAN)
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective,
damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants),
custom products (such as special orders or personalized items), and personal care goods (such as
beauty products). We also do not accept returns for hazardous materials, flammable liquids, or
gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
1. No Direct Exchanges:
• we do not offer direct exchanges.
• If you want a different size, color, or item, you’ll need to return the original item for store credit and place a new order.
2. Return Window:
• You must return your item within 10 days from the delivery date.
3. Return Method:
• Returns must be initiated through via email with all proofs and receipt request by our department
4. Condition of Items:
• Items must be unworn, unwashed, and in original condition with tags attached.
• Certain items are final sale and not returnable, including:
• Bodysuits
• Undergarments
• Beauty products
• Accessories
• Sale items marked as final sale

If more than 10 business days have passed since we’ve approved your return, please contact us at
(METE EMAIL OU ANKO)